Shipped quickly, but the "final mile" to my residential address required some coordination with the carrier that delayed delivery for a week. Mower arrived safe and sound, full of oil. Just added gas, hooked up the battery, and put front wheels on boards
to drive it off the pallet. Lots of power, easy to use, and cuts like a devil. Throws grass 20', but I find cutting on level 4 to provide the best results. Level 3 and and an uneven yard causes bogging and scalping. Right headlight doesn't want to stay
on, probably a loose bulb. Headlights are overrated, not really useful. Seems to use a lot of fuel, compared to my 10.5 briggs 30", but it cuts mow time from 4 hours to 1.5, so I'll live with it. Not too noisy.
Loved the free shipping option, saved money over buying locally. Communications with Jack's were good, given the pandemic.