The people at Jacks and the machine were/are great. The delivery man was extremely rude. He brought the truck to the front door and I explained that it is going in the garage behind the house and there is a 2 lane road accessing the garage. He just needed
to get back in the truck and drive to the back (he hadn’t even opened the back of the truck at this point). He said “we only deliver to the front door … we don’t do all that”.
I had to ask 3 times and without saying a word, he jumped back in the truck and drove the 150 feet to the back and unloaded the item. I tried to say “Thank You” and “I Appreciate This” … but he just ignored me and the comments. He kept his iPhone to his
ear the entire time so that he didn’t have to speak with me. I was simply trying to tell him I appreciated the extra effort.
And I was so flabbergasted that I didn’t notice the hose kit (a $300 item) was supposed to be in a separate box which he did not leave. I gave him a tip and he left without saying a word. And now I have no hose kit. ??