The Jacks Advantage, This is why Jacks is better than the big box stores
Free Tech Support
You get Free Technical Support for the life of your lawn mower or lawn equipment when you make your purchase with Mowers at Jacks.
We are a servicing dealer and will have your purchase on file, so we can look up your model and serial number when you call to help you effectively.
We are not just an Internet Wholesaler whose service ends with your purchase.
Our customer service team is trained on parts and has years of experience.
You are not going to find that at a big box store, where the guy who sold you a piece of equipment is in a new department every other day.
Our people work with lawn mowers and lawn equipment day in and day out.
You get the Free Technical Support because that is what we do and that is what we have done for years. We are a parts and service company first.
Now our knowledge and experience is here when you need it. Just give us a call.
You will not pay taxes on any order, outside of Maryland. Our facility is located in Maryland, so if you are shipping to this state, you will be required to pay sales tax.
If you are located in any of the other lower 47 states, you will not pay any sales tax.
Just think how many big box stores have locations in your state. If you order online with any of them, you will probably have to pay sales tax.
If you order with Mowers at Jacks, you will not, unless you want delivery to Maryland.
Free Freight Shipping
All purchased lawn mowers and power equipment are given Free Freight Shipping to locations in the lower 48 states (excluding Gravely log splitters, Honda commercial mowers, Honda mid tine tillers, and Honda rear tine tillers - In-Store pick up or local availability only).
The only shipping charges apply to purchases of parts and accessories. We do not currently ship outside of the lower 48 states.
Additional shipping costs will apply if you want lift gate service. Lift gate service lowers your package from the freight truck to the ground safely via a hydraulic lift.
Without lift gate service, your lawn mower should be delivered to a loading dock or to a location with a forklift to unload the lawn mower.
Lawn Mowers are heavy pieces of equipment that can weigh hundreds of pounds. If you want a residential delivery, you must have several strong and fit people to unload the lawn mower.
The driver is not required to help in the unloading process.
We recommend lift gate service for residential customers who do not have a loading dock, or a forklift, or the manpower to safely lower the lawn mower from the truck.
* A nominal freight charge may apply for delivery to certain destinations.
Jacks is pleased to offer RUSH PROCESSING. For an additional $39.95 your equipment order is guaranteed to ship SAME DAY, if placed by 1pm EST.
Tracking information will be e-mailed to you as soon as your order is processed. You will have the ability to track your order all the way through final delivery.
During peak seasons equipment can sell very fast. For example, when hurricanes are forecasted our generators have a very short shelf life.
Rush processing guarantees priority service. So why wait?! Select RUSH PROCESSING and receive expedited service today!!
RUSH PROCESSING is available on in-stock equipment orders placed Monday - Friday by 1pm EST (excluding Holidays.)
All RUSH orders placed after 1pm will be promptly processed the following business day.
Do not worry, all orders are important to us - if rush processing is not a priority, standard processing time is only 1-2 days.
We fully understand the value of your time and money. Feel free to call us for more information.